To recover your lost data from your Mac, you can try Stellar Data Recovery for Mac, a free Mac data recovery software. You may delete or lose some important files on your Mac by mistake. When the updating process ends, you can open one of your Word document to see whether the Word cannot open the existing file issue is solved.

Click Check for updates from the newly pip-out window to start the updating process.

If you are not using the new update, you can update it to have a try:

The latest Microsoft Office update has solved this issue. If there are also some files like ~$Normal.dotm whose names contain Normal.dotm, you need to delete them too.Īfter these steps, you should open your Word document successfully. Find the file which is named as dotm and then delete it. Tip: If you can’t find the the Normal.dotm file from above location, you can try this location: ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates.Ĥ. ~/Library/Application Support/Microsoft/Office/User Templates/ Copy and paste the following path to the search box and click Go: Press Command_Shift_G to open Go to the folder.ģ. Make sure your Microsoft Office is closed.Ģ. You can follow these steps to delete the corrupted Normal.dotm file from your Mac computer:ġ. How to Fix Word Cannot Open the Existing File Normal.dotm? When you open Microsoft Office Word 2013, it will also open. It includes the default styles and customizations that control the basic look of the document. Normal.dotm is the template on which new blank documents are based. What is Normal.dotm? What does this error message mean? Is it possible to solve this normal.dotm error on Mac issue? What Is Normal.dotm?

The error message can also be Do you want to replace the existing Normal.dotm or Changes have been made that affect the global template. This is an issue that always happens to Office 2016 on Mac when you want to open or close Office 2016. When using a Word file on your Mac, you may receive an error message saying Word cannot open the existing global template. Solution 2: Update your Microsoft OfficeĪbout Word Cannot Open the Existing Global Template (Normal.dotm).Solution 1: Delete the Normal.dotm File.About Word Cannot Open the Existing Global Template (Normal.dotm).In this post, MiniTool Software will show you the guides. To solve this issue, you need to delete the corrupted Normal.dotm file or update your Microsoft Office. The full error message is Word cannot open the existing global template. The Word cannot open the existing file is an error that happens on the Mac computer.

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